GAJJAR, D. Use of Customer Satisfaction to Measure Performance of Systems and Contractors: Post-Occupancy Evaluation (POE) Method. Journal for the Advancement of Performance Information and Value, [S. l.], v. 14, n. 1, p. 8, 2022. DOI: 10.37265/japiv.v14i1.137. Disponível em: http://journal.cibw117.org/index.php/japiv/article/view/137. Acesso em: 23 feb. 2024.