LOGEMANN, N.; KASHIWAGI, I. A Telephone Facilities Project: Lessons Learned. Journal for the Advancement of Performance Information and Value, [S. l.], v. 9, n. 1, 2017. DOI: 10.37265/japiv.v9i1.35. Disponível em: http://journal.cibw117.org/index.php/japiv/article/view/35. Acesso em: 3 may. 2024.