Vol. 14 No. 1 (2022): Journal for the Advancement of Performance Information and Value

Original Research Articles

• Use of Customer Satisfaction to Measure Performance of Systems and Contractors: Post-Occupancy Evaluation (POE) Method

  Dhaval Gajjar, Ph.D.

  8

  • PDF

• Implementing and Sustaining the Best Value Approach in a Large Organization

  Joseph Kashiwagi, Ph.D.

  18

  • PDF

• Delivering Janitorial Supplies to a Large International Organization

  Jacob Kashiwagi, Ph.D., Jake Gunnoe, Ph.D.

  40

  • PDF

• Recycling Services Using the Best Value Approach

  Dean Kashiwagi, Ph.D., Erik Brown

  56

  • PDF